dc.contributor.author |
Silvestri Cecilia |
|
dc.contributor.author |
Piccarozzi Michela |
|
dc.contributor.author |
Aquilani Barbara |
|
dc.date.accessioned |
2024-01-30T21:32:53Z |
|
dc.date.available |
2024-01-30T21:32:53Z |
|
dc.date.issued |
2020 |
|
dc.identifier.citation |
Customer satisfaction and sustainability initiatives in the fourth industrial revolution
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series. - 1 online resource (xix, 389 pages). - URL: https://libweb.kpfu.ru/ebsco/pdf/2264426.pdf |
|
dc.identifier.isbn |
1799814211 |
|
dc.identifier.isbn |
9781799814214 |
|
dc.identifier.isbn |
9781799814221 |
|
dc.identifier.isbn |
179981422X |
|
dc.identifier.uri |
https://dspace.kpfu.ru/xmlui/handle/net/182706 |
|
dc.description |
"Premier reference source"--Cover. |
|
dc.description |
Includes bibliographical references and index. |
|
dc.description.abstract |
"This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher. |
|
dc.language |
English |
|
dc.language.iso |
en |
|
dc.relation.ispartofseries |
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series |
|
dc.relation.ispartofseries |
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series. |
|
dc.subject.other |
Consumer satisfaction. |
|
dc.subject.other |
Consumption (Economics) -- Environmental aspects. |
|
dc.subject.other |
Sustainable development. |
|
dc.subject.other |
Consumer satisfaction. |
|
dc.subject.other |
Consumption (Economics) -- Environmental aspects. |
|
dc.subject.other |
Sustainable development. |
|
dc.subject.other |
Electronic books. |
|
dc.title |
Customer satisfaction and sustainability initiatives in the fourth industrial revolution
Advances in marketing, customer relationship management, and e-services (AMCRMES) book series./ [edited by] Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani. |
|
dc.type |
Book |
|
dc.description.pages |
1 online resource (xix, 389 pages). |
|
dc.collection |
Электронно-библиотечные системы |
|
dc.source.id |
EN05CEBSCO05C991 |
|