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| Customer satisfaction and sustainability initiatives in the fourth industrial revolution Advances in marketing, customer relationship management, and e-services (AMCRMES) book series./ [edited by] Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani. | 34 |
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| Customer satisfaction and sustainability initiatives in the fourth industrial revolution Advances in marketing, customer relationship management, and e-services (AMCRMES) book series./ [edited by] Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani. | 6 | 3 | 0 | 0 | 3 | 2 | 1 |
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