System approach at risk management of the autoservice enterprise

Abstract

In the article methods of control over risks of the service enterprises during creation of customer-oriented firm service system are analyzed. It is shown that system approach to risk management ensures the adoption of science-based solutions, minimizes consequences of risk situations. One of ways to calculate an integrated indicator of the risk of loss of the service enterprise competitiveness is described. Variants of the risk as-sessment to reduce the effectiveness of service enterprises by monitoring indicators based on the results of their monitoring are given.