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dc.contributor.author | Silvestri Cecilia | |
dc.contributor.author | Piccarozzi Michela | |
dc.contributor.author | Aquilani Barbara | |
dc.date.accessioned | 2024-01-30T21:32:53Z | |
dc.date.available | 2024-01-30T21:32:53Z | |
dc.date.issued | 2020 | |
dc.identifier.citation | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Advances in marketing, customer relationship management, and e-services (AMCRMES) book series. - 1 online resource (xix, 389 pages). - URL: https://libweb.kpfu.ru/ebsco/pdf/2264426.pdf | |
dc.identifier.isbn | 1799814211 | |
dc.identifier.isbn | 9781799814214 | |
dc.identifier.isbn | 9781799814221 | |
dc.identifier.isbn | 179981422X | |
dc.identifier.uri | https://dspace.kpfu.ru/xmlui/handle/net/182706 | |
dc.description | "Premier reference source"--Cover. | |
dc.description | Includes bibliographical references and index. | |
dc.description.abstract | "This book links together three highly relevant topics in the business of modern economy-innovation, customer satisfaction, and sustainability-and analyzes their synergies"--Provided by publisher. | |
dc.language | English | |
dc.language.iso | en | |
dc.relation.ispartofseries | Advances in marketing, customer relationship management, and e-services (AMCRMES) book series | |
dc.relation.ispartofseries | Advances in marketing, customer relationship management, and e-services (AMCRMES) book series. | |
dc.subject.other | Consumer satisfaction. | |
dc.subject.other | Consumption (Economics) -- Environmental aspects. | |
dc.subject.other | Sustainable development. | |
dc.subject.other | Consumer satisfaction. | |
dc.subject.other | Consumption (Economics) -- Environmental aspects. | |
dc.subject.other | Sustainable development. | |
dc.subject.other | Electronic books. | |
dc.title | Customer satisfaction and sustainability initiatives in the fourth industrial revolution Advances in marketing, customer relationship management, and e-services (AMCRMES) book series./ [edited by] Cecilia Silvestri, Michela Piccarozzi, Barbara Aquilani. | |
dc.type | Book | |
dc.description.pages | 1 online resource (xix, 389 pages). | |
dc.collection | Электронно-библиотечные системы | |
dc.source.id | EN05CEBSCO05C991 |