Аннотации:
© 2018. The tourist industry was born in Europe, which today is one of the most visited regions. The socio-economic conditions of development of the countries of Europe much better than in countries in other regions. Currently, other tourism regions are also developing quite actively and show high rates of increase of tourist flow. The relevance of this work lies in the need of search for better management solutions, improvement of management in the service sector. Keywords: hospitality, management, services, resource management.