Quantitative assessment of influence of management quality on financial results of activity of business firm

Abstract

The list of indicators of an assessment of quality of realization of various functions of the management, created by participating experts that included from 20 to 67 indicators characterizing separate administrative functions was offered each of them. The ranges of values of indicators specified in the table on a level of quality (outstanding, very high, high, average, low and very low) were determined as average opinion of the experts which analysis of opinions was carried out on a method of Delfi. © IDOSI Publications, 2013.