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Disruptive innovation and emerging technologies for business excellence in the service sector/ Vipin Nadda, Pankaj Kumar Tyagi, Malini Singh, and Priyanka Tyagi, editors.

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dc.contributor.author Singh Malini
dc.contributor.author Tyagi Pankaj Kumar
dc.contributor.author Nadda Vipin
dc.contributor.author Tyagi Priyanka
dc.date.accessioned 2024-01-29T21:55:57Z
dc.date.available 2024-01-29T21:55:57Z
dc.date.issued 2021
dc.identifier.citation Disruptive innovation and emerging technologies for business excellence in the service sector - 1 online resource (19 PDFs (285 pages)) - URL: https://libweb.kpfu.ru/ebsco/pdf/3218130.pdf
dc.identifier.isbn 1799891968
dc.identifier.isbn 9781799891963
dc.identifier.uri https://dspace.kpfu.ru/xmlui/handle/net/180098
dc.description Includes bibliographical references and index.
dc.description.abstract "The book provides an in-depth understanding of various dimensions of scope of disruptive business innovation, to help readers understand the contributions and implications of disruptive technology, and aid in trend forecasting, design thinking and its applications, and the role of data mining & predictive analysis in today's business world."
dc.description.tableofcontents Chapter 1. Impact of mobile technology to enhance the customer service experience in SME hotels -- Chapter 2. Disruptive innovations: a mechanism for achieving business distinction in the hospitality industry -- Chapter 3. Customer perception and brand image through sensory marketing -- Chapter 4. Evaluation of e-service satisfaction among online travel agency (OTA) users -- Chapter 5. Geospatial application in tourism study on geoportals as an expedient tool for holiday trip planning -- Chapter 6. Role of technology for formal education in Bangladesh -- Chapter 7. The impact of business sophistication on marketing knowledge -- Chapter 8. The relationship between organizational innovation and mobile applications in hotel businesses -- Chapter 9. Employee perception of the effectiveness of digitalized performance management systems -- Chapter 10. Digital technologies and the intangible cultural heritage of the rural destination -- Chapter 11. Mobile technology: simplifying tourism business operations and facilitating tourists -- Chapter 12. Sustainability in the gig economy: an Indian perspective.
dc.language English
dc.language.iso en
dc.subject.other Service industries.
dc.subject.other Information technology -- Management.
dc.subject.other Organizational effectiveness.
dc.subject.other Services (Industrie)
dc.subject.other Technologie de l'information -- Gestion.
dc.subject.other Efficacité organisationnelle.
dc.subject.other Information technology -- Management.
dc.subject.other Organizational effectiveness.
dc.subject.other Service industries.
dc.subject.other Electronic books.
dc.title Disruptive innovation and emerging technologies for business excellence in the service sector/ Vipin Nadda, Pankaj Kumar Tyagi, Malini Singh, and Priyanka Tyagi, editors.
dc.type Book
dc.contributor.org IGI Global,
dc.description.pages 1 online resource (19 PDFs (285 pages))
dc.collection Электронно-библиотечные системы
dc.source.id EN05CEBSCO05C881


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