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dc.contributor.author | Fatouretchi Max. | |
dc.date.accessioned | 2024-01-26T21:32:51Z | |
dc.date.available | 2024-01-26T21:32:51Z | |
dc.date.issued | 2019 | |
dc.identifier.citation | Fatouretchi Max. The the Art of CRM: Proven Strategies for Modern Customer Relationship Management. - Birmingham: Packt Publishing, Limited, 2019 - 1 online resource (361 pages) - URL: https://libweb.kpfu.ru/ebsco/pdf/2143915.pdf | |
dc.identifier.isbn | 1789531233 | |
dc.identifier.isbn | 9781789531237 | |
dc.identifier.uri | https://dspace.kpfu.ru/xmlui/handle/net/178267 | |
dc.description.abstract | Max Fatourechi shares his decades of experience building successful CRM systems that make a real difference to business performance. Through clear processes, actionable advice, and informative case studies, The Art of CRM teaches you to design successful CRM systems for your clients. | |
dc.language | English | |
dc.language.iso | en | |
dc.publisher | Birmingham Packt Publishing, Limited | |
dc.subject.other | Customer relations -- Management. | |
dc.subject.other | Customer relations -- Management. | |
dc.subject.other | Electronic books. | |
dc.title | The the Art of CRM: Proven Strategies for Modern Customer Relationship Management. | |
dc.type | Book | |
dc.description.pages | 1 online resource (361 pages) | |
dc.collection | Электронно-библиотечные системы | |
dc.source.id | EN05CEBSCO05C311 |