Personnel typologization and barriers to innovative activity in the course of introducing digital technologies (by the Example of Healthcare Sector)

Abstract

The research attempts to identify types of personnel depending on the level of their preparedness to innovations and demand for them, as well as behavioral features in the course of digital technologies introduction in medical establishments. The information basis for the research is a representative sample of polling 1004 employees of 17 medical establishments in the Republic of Tatarstan. The analysis was carried out with SPSS Statistics software. The obtained results allow identifying four types of personnel and determining differences in their concepts about their role and position in innovative processes in an organization, their preparedness for the introduction and use of digital technologies, and the stimuli for innovative activity. Also, the authors identified barriers to innovation-oriented behavior of the personnel when introducing and using digital technologies in medical practice. These barriers are technical failures in software functioning, unstable access to the Internet, and the low level of the employees' digital literacy.