Kazan Federal University Digital Repository

Application of the statistical analysis methods for improving the managing the dealer-service network efficiency

Show simple item record

dc.contributor.author Makarova I.
dc.contributor.author Gabsalikhova L.
dc.contributor.author Mukhametdinov E.
dc.contributor.author Shubenkova K.
dc.contributor.author Kapitonov A.
dc.date.accessioned 2020-01-15T22:11:24Z
dc.date.available 2020-01-15T22:11:24Z
dc.date.issued 2019
dc.identifier.uri https://dspace.kpfu.ru/xmlui/handle/net/156948
dc.description.abstract © 2019 by SCITEPRESS - Science and Technology Publications, Lda. The article proposes a method to increase the efficiency of dealership service centres (DSC) based on the system analysis use. The method is based on clustering the DSC into groups according to formats, a differentiated approach to the assessment of their activities and the relative useful efficiency calculation. The analysing purpose effectiveness of the dealer-service network (DSN) is to obtain an objective efficiency assessment of each DSC, identify the causes of inefficient operations and develop a strategy for improvement. As a formalization tool, it is proposed to use the software product Konsi-DEA ANALYSIS, which allows to evaluate the parameters of the objects functioning, as well as calculate the coefficients of efficiency and superefficiency for each of them.
dc.subject Data Envelopment Analysis
dc.subject Dealer-service Network
dc.subject Effectiveness
dc.subject Performance Evaluation
dc.title Application of the statistical analysis methods for improving the managing the dealer-service network efficiency
dc.type Conference Paper
dc.collection Публикации сотрудников КФУ
dc.relation.startpage 638
dc.source.id SCOPUS-2019-SID85067584106


Files in this item

This item appears in the following Collection(s)

  • Публикации сотрудников КФУ Scopus [22633]
    Коллекция содержит публикации сотрудников Казанского федерального (до 2010 года Казанского государственного) университета, проиндексированные в БД Scopus, начиная с 1970г.

Show simple item record

Search DSpace


Advanced Search

Browse

My Account