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Methodology to measure the effectiveness of social services

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dc.contributor.author Vaslavskaya I.
dc.contributor.author Koshkina I.
dc.contributor.author Fattakhova A.
dc.contributor.author Khakimova S.
dc.contributor.author Fursov V.
dc.date.accessioned 2018-09-19T22:47:09Z
dc.date.available 2018-09-19T22:47:09Z
dc.date.issued 2016
dc.identifier.uri https://dspace.kpfu.ru/xmlui/handle/net/145508
dc.description.abstract © 2016, Econjournals. All rights reserved.This article considers such problems as evaluating the effectiveness of social services and public needs financing. Due to the fact that social services are provided and funded by state or local authorities, assessment of their effectiveness requires special tools. Existing legally defined methods have several drawbacks and do not provide an objective picture. Acomparative analysis of estimates according to official methodology and the author’s empirical research are present in this article. On this basis, the conclusion about need for a different approach of providing the state (municipal) services is formulated.
dc.subject Customer satisfaction
dc.subject Effectiveness
dc.subject Public administration
dc.subject Public services
dc.subject Social needs
dc.subject Systems approach
dc.title Methodology to measure the effectiveness of social services
dc.type Article
dc.relation.ispartofseries-issue 5
dc.relation.ispartofseries-volume 6
dc.collection Публикации сотрудников КФУ
dc.relation.startpage 96
dc.source.id SCOPUS-2016-6-5-SID84982873177


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  • Публикации сотрудников КФУ Scopus [24551]
    Коллекция содержит публикации сотрудников Казанского федерального (до 2010 года Казанского государственного) университета, проиндексированные в БД Scopus, начиная с 1970г.

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