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Estimation of the contentment of patients as consumers of medical services

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dc.contributor.author Leontieva L.
dc.contributor.author Khalilova T.
dc.contributor.author Batyuta Y.
dc.contributor.author Solovarova Y.
dc.contributor.author Idrisova A.
dc.date.accessioned 2018-04-05T07:09:22Z
dc.date.available 2018-04-05T07:09:22Z
dc.date.issued 2017
dc.identifier.issn 0798-1015
dc.identifier.uri http://dspace.kpfu.ru/xmlui/handle/net/129685
dc.description.abstract © 2017. As the basis of strategic development of medical organization, the opinion of patients as consumers of health services is analyzed. The research method is a sociological survey of patients and hospital clinics of a Republic medical institution. The purpose of the study is to evaluate patients' contentment with the quality of medical care. Basing on the analysis of sociological data, the perspective and problem areas in the functioning of medical institution are identified, recommendations are offered to help improve the quality of medical services.
dc.relation.ispartofseries Espacios
dc.subject Contentment
dc.subject Health workers
dc.subject Medical institution
dc.subject Patients
dc.subject Quality of services
dc.title Estimation of the contentment of patients as consumers of medical services
dc.type Article
dc.relation.ispartofseries-issue 33
dc.relation.ispartofseries-volume 38
dc.collection Публикации сотрудников КФУ
dc.source.id SCOPUS07981015-2017-38-33-SID85026764152


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  • Публикации сотрудников КФУ Scopus [24551]
    Коллекция содержит публикации сотрудников Казанского федерального (до 2010 года Казанского государственного) университета, проиндексированные в БД Scopus, начиная с 1970г.

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