Аннотации:
© 2019, Dorma Journals. All rights reserved. In the study, the conflict management system is considered by the authors using the example of the limited liability company RBR16. The purpose of the study is to identify ways to improve the effectiveness of conflict management in an organization. The goal set in the study identified the following tasks: (a) consider the concept, structure and types of conflicts; (b) study the functions of conflicts; (c) familiarize with the causes of conflicts and their forms of resolution; (d) give a general description of the activities of LLC "RBR16"; (e) to analyse the management system of LLC "RBR16"; (f) evaluate the effectiveness of conflict management in LLC RBR16; (g) propose a change in corporate culture as a method of resolving conflicts in RBR16 LLC; (h) to develop a change in the organizational and labour order to prevent conflicts; and (i) consider the selection and allocation of personnel as a method of resolving conflicts in LLC RBR16. According to the results of the analysis, it was revealed that LLC RBR16 has a high level of proneness to the conflict in the team. It was also revealed that the small size of the company does not allow motivating the staff’s need to satisfy ambitions (growth through the ranks), leaving only material incentives for the growth of labour productivity. Thus, Implementation of the developed recommendations will reduce the level of conflict in the team of LLC RBR16 as a whole. The annual economic effect from the implementation of conflict management measures at RBR16 LLC will be 118 532 thousand roubles.
